Excellent
We felt very secure in Mary Kay's hands. It was clear from our first meeting that her competence, knowledge, and experience were assets that would see us through the process with the support and guidance we needed. Since moving in to our new home, she has helped address issues in the most helpful and generous of ways. Thank you, Mary Kay!
Effective Marketing Plan
How lucky we were to have Mary Kay referred to us. We were attempting to do the impossible. We needed to sell our condo that was under repair construction for developer defects and lenders were not interested. She had made an effective marketing plan and contacted lenders for help with a "portfolio loan", a special loan used in circumstances like this. We knew once the construction was complete our condo would be good as new but it was still a "tough sell" with the exterior work being done. Her professionalism, great communication, and follow through were amazing. Our unit sold and we are so happy with our entire process from start to finish.
David and Janet
Ultimate Professional
Mary Kay was an ultimate professional. It was a pleasure working with her. She is one of the sweetest people I've met. She treated me like a friend and client. Mary Kay kept me informed on everything going on and was there for me at closing. She is the best agent I've ever worked with.
Cindy
First Time Home Buyers
Mary Kay is very professional, knowledgable and friendly. She was always willing to make time for us and answer any questions we had. She is always willing to go the extra mile to accomodate our needs and make our experience the least stressful and over-whelming as possible. Mary kay kept us informed of new homes on the market and was involved in the process throughout the purchase. Finding the right house, the timing, our limited price range and obtaining the loan were all achieved within a month and our final decision was the right one. We are in the right house at the right price.
Matt and Emily
Above and Beyond
Mary Kay has been very responsive from the beginning to the end and even after the purchase. No matter what time of the day or the week. I even remember getting emails on a public holiday. She recommended a number of property inspectors and did a lot of homework on finding out the details of the HOA insurance policy of the condo we finally purchased. We were about to pull back our offer because of not being able to get earthquake insurance for the condo. If it was not for her persistence in finding the right insurer, we might not have gone ahead. Her communication was very efficient and to the point and she was pleasant to deal with. We specifically appreciated the professional pictures taken for us after the closing to help us rent out the unit.
Jan
Good advice
Thank you for all that you did to help us sell our house. We enjoyed working with you and appreciated all the de-cluttering and staging advice you gave us. The photos were fantastic. We think that your photos really made our little house look great.
Bruce and Karen
Great Service
We met Mary Kay in late August, 2013. From the get-go, we liked her, because she was very informative, pleasant, and we felt a connection to her as a professional with integrity. That is, after learning about the 1-year fiasco we had with a previous realtor, she never engaged in any bad mouthing of the other agent. Instead, she focused on gathering new listings for us based on our needs in a timely manner. Scheduling for us was not easy due to our limited availability and distance from the sites. Yet, everything went smoothly, thanks to her flexibility, organizational skills, and ingenuity in making it all worked out. We also appreciate Mary Kay for her knowledge in all aspects of owning a house. She always answered our questions honestly, promptly and thoroughly. When something is hard to understand; she provides excel worksheets, bulleted lists, or comparison statements.
She never pressured us to buy. When we landed a potential purchase, she immediately went to bat for us. After many negotiation cycles, she advised that we wait for the price to drop while we continue to search elsewhere. Our patience paid off within a month, and we closed just before Christmas. What a wonderful Christmas present that was!
But the great service did not end there. After closing, we needed repairmen and property management to prepare the house for rent. Within a month, all repairs were made, and the house was leased to a fine couple. This could not have happened without Mary Kay, who is well-connected in the market. We feel she really looked out for our best interest. Her advice guided us the whole way through this crazy process with such care and professionalism; we highly recommend her to anyone looking for an incredible agent.
Peter and Judy
Responsive, Attentive, Personal
Mary Kay was very professional, responsive, attentive and personal. She found a buyer for our investment property and had the transaction closed in just 5 weeks.
B.F and K.S.
Professional, thoughful and responsive.
Mary Kay Robinson stepped up to help in a desperate situation with my elderly mother's condominium which required a quick sale. She was super professional, thoughtful and responsive. She is, in addition, a positive, upbeat and happy individual with that all important "can-do" attitude. She recommended a fantastic staging company and alerted us to small details which may have gone unnoticed. She had the place signed, sealed and delivered to new owners in six weeks. Needless to say my brothers and I highly recommend her services!
Leslie
Exceptional!
We couldn't have received better service. Every situation we faced was handled expeditiously and professionally. A+
Brian and Maria
Prefessional, Responsive, Efficient
I would highly recommend Mary Kay to anyone buying or selling a home. She helped us sell our home in Bellingham and we had an offer within 2 weeks of it being on the market. She is professional, efficient and when she says she is going to do something; she does it. She was very supportive of our decisions and responsive to ours calls and requests. We had moved and were no longer in Bellingham and Mary Kay took care of everything. She was organized and kept in close contact with the lenders to assure everything moved along quickly. I would recommend her to any close friend or family member.
Brad and jackie
S.I.
Mary Kay provides excellent service! Very thorough and complete. Very professional. We really like Mary Kay and consider her a great friend. Wonderful person and very good customer relationship. Will consider her our real estate agent for any purchases.
Couldn't be Happier
Mary Kay listened to what I was looking for in a home, my needs and desires. Through her diligent research, her time showing me the many neighborhoods of Bellingham, and her patience while I came to a decision, I found the perfect home and couldn't be happier. It was a pleasure working with her. Thank you Mary Kay!
Kris
Excellent Service! Very through and complete. Very Professional
We really like Mary Kay and consider her a great friend. Wonderful person and very good customer relationship. Will consider her our real estate agent for any purchases.
Bob and Colleen
Gets the job done!
I have recommended Mary Kay Robinson to several friends. When we sold our home in the summer of 2015, Mary Kay facilitated the sale with professionalism, expedience and just overall excellence. We really enjoyed working with Mary Kay from start to finish. She gets the job done!
Brian and Shelley
Excellent
Mary Kay was very good. She understood my needs and showed me a nice variety of homes. It was a very pleasant experience without pressure. She knew the market.
Understanding and Knowledgeable
Mary Kay was very good. She understood my needs and showed me a nice variety of homes. It was a very pleasant experience without pressure. She knew the market.
C Harris
Personal
Personal & Mary Kay takes the time to explain everything. We will not buy or sell a home unless Mary Kay is our realtor.
Exceptional Job
Mary Kay did an exceptional job through the process of selling our home, from beginning to end. We felt she kept our goals in mind. Mary Kay understood our needs when negotiating on our behalf and I believe buyers & sellers were pleased with the results.
Excellent
Mary Kay was outstanding to work with. She was very helpful while searching for a home and during the purchase process. I highly recommend her home photographer too!
Excellent
Excellent above and beyond :) Always available, knowledgeable, know how, experience, recommendations, guidance and all with an ever present smile. We really appreciated all of the local knowledge & the tremendous patience & support.
Excellent
Mary Kay was outstanding to work with. She was very helpful while searching for a home and during the purchase process.
KM and JM
Personal and Takes the Time to Explain Everything
We will not buy or sell a home unless Mary Kay is our Realtor!
Exceptional
Mary Kay did an exceptional job through the process of selling our home. From beginning to end, we felt she kept our goals in mind. Mary Kay understood our needs when negotiating on our behalf and I believe buyers and sellers were pleased with the results.
Stephan & Cathy
Superb!! Linked up with Mary Kay Robinson on basis of online reviews,fully substantiated by our subsequent experiences with her. Although the word is overused today, Mary Kay actually is "AWESOME!"
Dianne
Amazing! Mary Kay Robinson was helpful, informative, supportive and positive! Loved the fact that she was here to guide us through this. Selling a house is emotional. She was patient and kind. Thank you! Also knowledgeable about the process and legal issues! Thanks again!
Happy Client!
I hired Mary Kay to sell my house. She was very professional, great communicator, receptive to my ideas. She explained each step of the process and answered all my questions. Mary Kay supported me each step of the sale.
Happy Client!
Mary Kay gave me straight forward advice that paid off. I could not have sold the house over asking price without her. Id trust Mary Kay as she knows what happening in the market.
Ronnie & Sheila King
Timely response to our questions. Kept us informed as the process progressed.
Patrick & Leena
Very professional at all times. Was able to help us keep things business and not be attached on a personal level.
William & Karen R
Mary Kay was always willing to take our phone calls & answer any questions we had. Very helpful in a stressful situation!
Ruth H.
I was very pleased with the services I received.